10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
The CHA exam has 100 questions and runs 2 hours.
These 10 free CHA questions are organized by exam domain, so you can see how each part of the Certified Hospice Administrator blueprint is tested. Reveal the answer and explanation under each question.
A hospice administrator notices that median length of stay has declined for three consecutive quarters while patient satisfaction remains stable. Which action BEST demonstrates appropriate utilization and quality management?
Correct answer: B - Review referral patterns, levels of care, and quality data to identify contributing factors
A hospice is revising its strategic plan after a competitor opens in the same service area. Which information is MOST important in the marketing analysis?
Correct answer: C - Market needs, referral sources, service gaps, and hospice market share
A hospice administrator receives reports that departments use different processes for documenting quality concerns. What is the MOST appropriate leadership response?
Correct answer: A - Create a standardized process and monitor adoption across departments
A hospice uses a volunteer program as part of its quality strategy. Which outcome BEST reflects effective volunteer program management?
Correct answer: C - Measuring volunteer contributions alongside patient, family, and operational outcomes
Which financial statement shows assets, liabilities, and equity at a specific point in time?
Correct answer: B - Balance sheet
A hospice census increases and direct clinical labor expenses increase with patient volume. This expense pattern is BEST classified as:
Correct answer: B - A variable expense
A CHA certificant has earned 40 continuing education points and 12 other support activity points during the renewal cycle. Based on NBHHC renewal requirements, which conclusion is correct?
Correct answer: A - The professional exceeds the required total and remains within the other-activity limit
A hospice administrator reviews a nursing facility agreement. Which issue is MOST important for compliance?
Correct answer: B - Whether roles, responsibilities, and regulatory requirements are clearly defined
The PRIMARY purpose of hospice cap monitoring is to:
Correct answer: B - Track compliance with hospice reimbursement limits
A hospice marketing representative offers a physician office a valuable gift for referrals. Which concern should the administrator identify FIRST?
Correct answer: A - The gift may create an improper referral incentive under anti-kickback requirements
The CHA exam also covers these domains. Drill them in the full free practice test:
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